Frequently asked questions about the tender process
What can I expect when tendering?
It may seem daunting to have to complete an online tender if you haven't done one before. Tenders are designed to be straightforward and easy to complete but as a rough guide here's what to expect:
- Tenders are normally completed online via an e-tendering portal where you can download relevant documents and upload any documents that are requested.
- There will be a closing date for each tender and you will need to publish your response before this date.
- Make sure that you answer each question with the information that is asked. Different sections may be marked by different people and therefore may not see the full response.
- Questions are usually weighted to give an indication of importance. Please pay attention to these to ensure you are giving prevalence to the more heavily weighted sections.
What support is available to me as a new or potential supplier to the public sector?
For companies new to the public sector, Gov.uk provide a wealth of information to support and inform you, including a free online procurement course, Winning The Business, that provides an overview of the public sector tendering process.
- Read the overview on selling to government provided by Gov.uk
- Access the free Winning the Contract course provided by LearnDirect
- Business support organisations in Surrey may also be able to offer support and advice. Take a look at our business support section.
If I am a small or local supplier do I have to take part in the tender process?
Yes. Anyone, regardless of size, must take part in the tender process.
Is tendering the only way to become a supplier?
No. For smaller value purchases buyers may approach suppliers for quotations. For further information on individual purchasing polices please take a look here.
What is e-invoicing?
E-invoicing is electronic invoicing and is the transmission and/or storage of invoices in an electronic format without